Contact Pacific Express Transportation

What’s the price from point A to point B?

 Click Book Now to get an instant quote. Enter your pickup, drop-off, date/time, and vehicle—your total price is shown upfront before you confirm. 

How do I schedule a ride?

 Use the Book Now button to reserve online in minutes. You’ll get a confirmation once your booking is completed. 

Do you service SAN and LAX?

 Yes—We provide airport transfers to/from San Diego International (SAN) and Los Angeles International (LAX), plus locations throughout San Diego County. 

What is your cancellation policy?

 Cancel 24+ hours before pickup to avoid fees (recommended). Late cancellations and no-shows may be charged—policy details are shown during booking. 

Can you provide child seats or boosters?

Yes—child seats/boosters are available upon request. Please add it during booking (or message us) so we can confirm availability.

How do airport pickups work?

We track your flight in real time and adjust pickup timing for early/late arrivals. Your driver will contact you with pickup instructions when you land. 

Do you offer Meet & Greet inside the terminal?

Yes—Meet & Greet is available upon request. Your driver can meet you inside with a name sign and assist you to the vehicle. 

Where do you pick up at the airport?

Pickup locations vary by airport and terminal. After landing, your driver will confirm the exact pickup spot and provide clear directions. 

How do I pay for the ride?

A credit/debit card is required to book online. Your card is charged according to the booking details shown at checkout. 

Are tips included?

Gratuity policy depends on the booking type. If gratuity is included, it will be clearly shown during checkout. An extra tip is always appreciated but never required. 

Do you charge for stops, tolls, or parking?

 Additional stops may add time/distance. Tolls and airport fees/parking may apply when required—any charges will be shown upfront or communicated before confirming changes.

Is a deposit required?

 Deposits are typically only required for special events, weddings, or multi-hour charters. Standard airport trips usually do not require a deposit. 

What vehicles do you offer?

 We offer premium vehicles for executive travel, airport transfers, and group rides. Choose your vehicle during booking based on passenger and luggage needs. 

Can I book an hourly chauffeur service?

 Yes—choose “Hourly” when booking for meetings, errands, shopping, and multi-stop schedules. 

Do you offer corporate accounts?

 Yes—corporate and executive transportation is available. Contact us to set up a business profile for frequent travel.